Privacy Policy
Effective Date: December 27, 2024
Welcome to Sunago-Group.com (referred to as “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and engage with our services. By accessing our site, you agree to the practices described in this policy.
We are committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with UAE’s Personal Data Protection Law (PDPL) and the General Data Protection Regulation (GDPR) where applicable.
Information We Collect
We may collect the following types of information:
Personal Information: Names, email addresses, payment information, company details, and project details.
Technical Information: IP addresses, browser type, operating system, and cookie data.
Usage Data: Information about your interactions with our website.
How We Use Your Information
We use your data for the following purposes:
Marketing: To send promotional materials, newsletters, and updates about our services.
Analytics: To monitor and analyze website performance and user behavior.
Customer Service: To respond to your inquiries and provide support.
Transactions: To process payments securely and ensure compliance with legal obligations.
Sharing Your Information
We may share your information with third parties in the following scenarios:
Analytics Tools: To analyze user behavior and improve website performance.
Compliance Tools: To ensure adherence to applicable legal and regulatory requirements.
Payment Processors: To facilitate secure transactions.
These third parties are required to use your information only for the purposes specified and to comply with data protection laws.
Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and gather data for analytics. You can manage your cookie preferences through your browser settings. For more information, refer to our Cookie Policy.
Data Security
We implement robust security measures to protect your data, including:
Encryption of data during transmission (e.g., SSL/TLS).
Secure servers to store data.
Regular security audits and updates to identify and mitigate vulnerabilities.
Your Rights
Under UAE’s PDPL and GDPR, you have the following rights regarding your personal data:
Right to Access: Obtain a copy of your personal data.
Right to Rectification: Request corrections to inaccurate or incomplete data.
Right to Erasure: Request deletion of your data, subject to legal or contractual obligations.
Right to Data Portability: Receive your data in a structured, commonly used format.
Right to Restriction: Limit the processing of your data in specific circumstances.
Right to Object: Object to processing based on legitimate interests or direct marketing.
Right to Withdraw Consent: Revoke your consent for data processing.
Right to Be Informed: Receive clear information about how your data is processed.
Right to Complain: File a complaint with relevant authorities.
Right to Automated Decision-Making: Opt out of decisions made solely based on automated processing.
To exercise these rights, contact us at: sunago@sunago-group.com
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.
International Data Transfers
If your data is transferred outside the UAE or European Economic Area (EEA), we ensure that adequate safeguards are in place to protect it in accordance with UAE’s PDPL and GDPR.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Effective Date” will be updated accordingly. Please review this page periodically for updates.
Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us at:
Email: sunago@sunago-group.com
Thank you for trusting sunago-group.com with your data. Your privacy is our priority.